API reference
Locks
Read whether a human has taken over a thread. Locking and unlocking happen only in the console.
docs.simail.ai/api/locks
GET
/v0/inboxes/{inbox_id}/threads/{thread_id}/lockPermission message_read.
{ "thread_id": "thr_01JZX4A1B2C3D4E5F6G7H8J9K0", "locked": true, "locked_at": "2026-10-18T17:10:02Z" }When locked is false, locked_at is null. The response does not say which person holds the lock.
While a thread is locked, sends in it return 423 thread_locked and queued messages wait. Events
thread.locked and thread.unlocked report changes. Only humans lock and unlock, in the console;
there is no endpoint or MCP tool for it. See Human takeover.